Hero Background

Clearer service charges. Better questions.

Know exactly what you're paying for.

We turn budgets, accounts, demands and major-works documents into a clear review of what changed, what is supported and what may need a closer look.

Built for leaseholders, RTM companies, RMC directors and resident groups.

One clear report

Key figures, changes, supporting documents and outstanding questions in one place.

Human-reviewed

Important findings are checked before the report is issued. No AI hallucination guaranteed.

Built for non-specialists

You do not need accounting, property-management or legal expertise to understand the report.

See the issues, not just the paperwork.

A VeraHold report is designed to help you move from a folder of documents to a structured understanding of the position.

What changed
What appears supported
What remains unclear
Documents that may be missing
Questions worth raising
Possible next steps

The report does not assume that every increase or unusual figure is incorrect. It distinguishes between explained costs, incomplete evidence and matters that may justify further questions.

Service Charge Review

Property: 142 Example CourtPeriod: 2024 vs 2025
Description
2024
2025
Communal Electricity
£1,240
£1,295
Buildings Insurance
£4,500
£8,250
Lift Maintenance
£2,100
£2,100
Major Works Fund
£0
£15,000
Management Fee
£3,000
£3,600

Based on the provided documents, the insurance increase lacks supporting broker schedules. The new major works demand requires a Section 20 consultation which has not been provided.

What changed (Flagged)
What appears supported
Documents that may be missing
Questions worth raising
What remains unclear
Possible next steps
VeraHold Sample Report Page 1
VeraHold Sample Report Page 2

Illustrative sample only. The reports shown are examples of VeraHold's analysis and presentation format. Figures, findings, benchmarks and recommendations are illustrative and do not relate to a specific client or property. Actual reports depend on the documents and information provided and may differ in scope and content. VeraHold does not provide legal advice.

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Different roles. The same problem: too much paperwork and too little clarity.

Service-charge documents are often difficult to compare, incomplete or spread across several years. VeraHold helps you organise the information and focus on the questions that matter.

Leaseholders

Understand increases, balancing charges, unusual entries and major-works demands before deciding what to do next.

Explore service-charge reviews →

RTM and RMC directors

Review building finances, compare budgets with actual spending and communicate more clearly with residents.

Explore block reviews →

Resident groups

Bring several concerns and document sets into one structured review instead of dealing with each issue separately.

Ask about a group review →

We're building the financial intelligence platform for the leasehold sector.

Starting with service charges and building finances, VeraHold turns fragmented property documents into structured financial intelligence — helping leaseholders and resident-led buildings understand costs, identify issues and make better-informed decisions.

Hero Background

From documents to a clear plan.

You provide the documents. We organise the figures, review the evidence and explain what appears clear, unclear or worth questioning.

1

Choose your review

Select the service that best matches your situation. For complex or block-wide matters, request a quote.

2

Upload your documents

Send the relevant budgets, accounts, demands, consultation papers, invoices or correspondence through your secure account.

3

We review the information

We structure the figures, compare relevant periods and check the documents for changes, gaps and inconsistencies.

4

Receive your report

Your report explains the findings in plain English and sets out practical questions or next steps to consider.

Hero Background

What we look for

The exact checks depend on the service and the documents available. Common areas include:

Large or unexplained changes

Costs that have increased significantly between budgets, accounting periods or demands.

Figures that do not reconcile

Totals, subtotals or allocations that appear inconsistent across the documents provided.

Unclear descriptions

Charges described too broadly to understand what work or service was supplied.

Missing supporting information

Invoices, contracts, specifications, notices or explanations that may be needed to understand a charge.

Reserve-fund movements

Contributions, withdrawals or balances that are difficult to follow from the information provided.

Repeated or unusual entries

Costs that appear duplicated, unusually categorised or inconsistent with earlier periods.

Caution:A flagged item is not automatically an error or an unreasonable charge. It means the available documents do not provide a complete or straightforward explanation.

Hero Background

Choose the review that fits the problem.

Service Charge Review

For individual leaseholders who want a clearer understanding of annual charges, increases or balancing demands.

View service

Major Works Review

For consultation papers, estimates, project costs and demands relating to substantial building works.

View service

Legal Escalation Preparation

For leaseholders who are considering a formal challenge or need to prepare their documents before speaking to a solicitor or other specialist.

View service

Block Financial Review

For RTM companies, RMC boards and resident groups reviewing the finances of a whole building.

View service

RTM Readiness & Formation Support

Practical preparation and organisation for leaseholder groups considering Right to Manage.

View service

Specialist Case Review

For complex, historic or document-heavy matters that do not fit a standard review.

Request a quote

How to start a review

Sign up for a secure account, select the review you need, and upload your documents to get started.

Hero Background
  • Findings based on the documents provided
  • Important conclusions reviewed by a person
  • Uncertainty stated clearly
  • No guaranteed outcome
  • No pressure to pursue a dispute

Clear analysis, with clear professional boundaries.

VeraHold focuses on document review, financial clarity and practical information. We do not act as your solicitor, surveyor, managing agent or statutory auditor.

Where a matter requires legal, surveying or other regulated professional advice, the report will identify that limitation and recommend obtaining the appropriate specialist input.

Frequently Asked Questions

VeraHold reviews service-charge, building-finance and major-works documents and turns them into a clear, structured explanation of what the documents show.

Depending on the review, we can compare budgets with actual expenditure, trace changes between accounting periods, review supporting invoices and estimates, identify figures that do not appear to reconcile, highlight missing information and set out questions you may want to raise.

Send the documents you already have that are relevant to the issue you want us to review.

These may include service-charge demands, annual budgets, year-end accounts, balancing-charge statements, expenditure schedules, invoices, major-works estimates, Section 20 consultation documents, relevant lease pages and correspondence with your landlord or managing agent.

You do not need to have every possible document before starting.

That is common.

We review the information available and identify material documents or explanations that appear to be missing. Your report can then help you understand what additional information may be worth requesting from your landlord or managing agent.

Yes. Our Service Charge Review is designed for situations including unexplained increases, balancing charges, unusual entries and differences between budgets and actual expenditure.

We compare the available figures and supporting documents and explain what appears supported, what remains unclear and what questions may be worth raising.

Yes. Our Major Works Review can examine estimates, consultation documents, contractor quotations, demands, specifications, professional fees, contingencies and other supporting material relating to major works.

We can identify cost movements, inconsistencies, missing information and questions arising from the documents.

VeraHold does not determine whether a Section 20 consultation or other legal process was legally compliant. Where legal advice is required, you should speak to an appropriately qualified adviser.

No. VeraHold can analyse the financial information and supporting evidence and identify issues that may warrant further explanation.

We do not determine whether a service charge is legally “reasonable” under Section 19 of the Landlord and Tenant Act 1985. Ultimately, legal determinations of that kind may be made by the First-tier Tribunal.

Our role is to help you understand the evidence before deciding what, if anything, to do next.

Our standard Service Charge Review starts at £49 and our Major Works Review starts at £199.

Broader building reviews, specialist cases and other services may be individually quoted where the amount of documentation or scope of work varies.

You will be shown the applicable price or quote before the review proceeds.

VeraHold works with individual leaseholders, groups of leaseholders, Right to Manage (RTM) companies, Resident Management Companies (RMCs), residents’ associations and other resident-led groups.

We offer services ranging from a review for one leaseholder to broader financial reviews covering an entire building.

Start with the documents you already have.

Choose a review, upload the relevant paperwork and receive a structured explanation of what it shows — and what it does not.

VeraHold provides document-based financial review and general information. We are not a law firm and do not provide legal advice. Where legal advice is required, you should speak to a qualified legal adviser.