ServicesService Charge Review
Hero Background

Understand what sits behind your service charge.

A structured review of the budgets, accounts, demands and supporting documents provided for your property.

The price shown applies to the standard document allowance and scope described at checkout. Larger or more complex document sets may require a separate quote.

Financial review and general information only. Not legal advice.

This review may be suitable when:

  • Your service charge has increased and the explanation is unclear
  • You have received a balancing demand
  • Budgeted and actual costs appear very different
  • Several figures are difficult to reconcile
  • You want to understand the documents before raising questions
  • You are reviewing charges for one flat or a small group of leaseholders

Documents that help us review the position

Upload as many of the following as are available:

  • Current service-charge demand
  • Current budget
  • Year-end accounts or expenditure statement
  • Previous budgets or accounts
  • Balancing-charge notice
  • Relevant lease pages
  • Managing-agent explanations
  • Invoices or supporting documents
  • Previous correspondence about the disputed items
CautionYou do not need to have every document. The report will state where missing information limits the review.

What we review

  • Changes between periods
  • Budget-to-actual differences
  • Large or unusual cost categories
  • Totals and calculations
  • Repeated or inconsistent entries
  • Available supporting explanations
  • Reserve-fund contributions or withdrawals
  • Apportionment information where available
  • Questions that remain unanswered

Your report

You receive a written report setting out:

  • A summary of the documents reviewed
  • The main figures and changes
  • Items that appear adequately explained
  • Items that may require clarification
  • Missing documents or information
  • Suggested questions to consider raising
  • Relevant limitations
  • Possible next steps
CautionThe report does not determine whether a charge is legally payable, reasonable or recoverable.

What this service does not include

  • Legal advice
  • Representation in correspondence or proceedings
  • A statutory audit
  • A physical inspection of the building
  • A surveyor’s opinion on the necessity or quality of works
  • A guarantee that a charge will be reduced or removed